FACILITIES & SERVICE
Information on facilities and services
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Information on facilities and services
Breed-free "Outdoor Dog Park" & "Play Area"
Our facility boasts a vast 430 square meter "dog park" and an "Indoor Play Space" equipped with agility equipment. Both are open to all breeds, allowing dogs to play freely according to the weather and their mood. We request that dogs wear belly bands or diapers in Indoor Play Space, ensuring a clean and comfortable environment for play.
Outdoor dog park and play area with priority given to small dogs.
The outdoor "Dog Park" and "Indoor Play Space," both covered with wood chips that are gentle on the legs and joints, are areas prioritized for small dogs. They can play freely and safely without being intimidated by larger dogs. In Indoor Play Space, we ask that dogs wear belly bands or diapers, and the clean and comfortable environment is another attractive feature.
DOG TERRACE
DOG TERRACE is located in the courtyard, closest to the front desk. It is equipped with agility equipment and a watering hole.
A "photo booth" for creating travel memories.
At the "In-Hotel Photo Booth" located in front of the reception desk on the first floor, you can capture memorable photos of your trip with your dog. Enjoy a fun time with your whole family, smiling as you take pictures of your adorable canine companion.
shop
We also stock souvenirs, local sake, dog goods and sweets.
[Recommended Products]
Imperial Villa Cheesecake
Winner of the Japan Food Selection Gold Award! The dough is made from a blend of several carefully selected cheeses using an original recipe, and is carefully baked by artisans at a dedicated factory in Nasu Highlands, checking the appearance of each cake.
Moon over the Imperial Villa
This sweet, which won the Tachibana Eiko Medal at the National Confectionery Exhibition, is made by gently wrapping a carefully crafted original custard cream in soft castella cake.
Tochigi Lululun
Tochigi is the number one producer of strawberries in Japan. The popular Tochiotome strawberry, grown with sunlight, clean air, and water, is also rich in moisturizing ingredients that keep your skin fresh.
FAQ
Frequently asked questions
Check-in is at 3 PM and check-out is at 10 AM.
It is 10 PM. Please note that guests with dinner included are requested to check in before dinner time.
If you will be arriving later than your scheduled arrival time, please contact the hotel.
If you contact your hotel in advance, we will accept your request. When sending your request, please be sure to include your check-in date and the name of the person who made the reservation.
If you wish to send your luggage home after your stay, you can do so via the paid "Yu-Pack" service from the hotel's gift shop. Additionally, we can store your luggage at the front desk on the same day, even before check-in or after check-out.
Please note that depending on the contents of your luggage, we may not be able to accept it, either before or after your use of our service.
Please note that we cannot accept packages with payment on delivery or collect on delivery.
If you make a reservation through a travel agency or hotel booking website with advance payment, the agency will generally issue the receipt, and therefore the hotel cannot issue an invoice or receipt.
If you require a receipt that complies with the Japanese domestic invoice requirements, please make your reservation through ICONIA HOSPITALITY official website.
Wi-Fi is available throughout the entire building.
Please be aware that there are some areas within the building where Wi-Fi reception may be poor.
Smoking is prohibited throughout the entire building.
Please note that there is a designated smoking area inside the building.
You can use Facilities such as the dog run, before check-in and after check-out.
Please complete the check-in procedure at the front desk in advance.
We have two units available.
Reservations are not required.