Loyalty Program GoTo Pass

Information

Check-out

11:00
*If a specific check-out time is set for each Staying plan, that time will take precedence.

Food

Breakfast 6:30 AM - 10:00 AM (Last Order 9:30 AM)
*Depending on the crowd situation, the opening time may be earlier than usual.
Dinner: 17:30 - 21:00 (Last order: 20:30)
15th floor Restaurant "Hokkaido Sky Terrace MINORI"

Dinner: 17:30 - 21:00 (Last order: 20:30)
1st floor Restaurant "Japanese & Modern Chinese Arashiyama"

Vending Machine

Basement 1st floor, 1st floor, 5th floor, 8th floor, 11th floor

Ice Machine

5th floor, 8th floor, 11th floor

Microwave

1F

Wi-Fi

SSID:MHM-Wifi
PASS:0334343939

Real-time congestion status

You can check the congestion status of the breakfast area.

Check here

Spa

This spa facility, exclusively for hotel guests, is designed for alternating hot and cold bathing and features a good balance of hot and cold bathing facilities, including two types of saunas, a jet bath, a reclining bath, and a cold bath. It is separated for men and women.

Location: Basement 1st floor

Available hours: 15:00-24:00 the next morning / 6:00-10:00

*To ensure your safety and peace of mind, our facility has installed security doors at the entrance to Spa Alpa and the entrance/exit to the women's bath.

You will need your room key card to unlock the door, so please be sure to bring it with you when you come to the spa.

Fitness room located within the spa

We offer a free fitness room exclusively for our hotel guests.

During your stay, you can enjoy a comfortable and efficient workout thanks to the spacious layout.

Installed equipment (example)

Treadmill

Fitness bike

Various dumbbells

*Please wear your own shoes and clothing when using the facilities.

This service is available only to hotel guests.

*Children under elementary school age are not permitted to use this facility.

Relaxation (additional charge applies)

Please call extensions 382 or 386.

・For detailed information and menus, please check the information provided in Guest rooms.

Laundary

We have six washer-dryers available on the first basement floor of the building.

Location: Basement 1st floor

Usable times: 24 hours

*A 100 yen coin is required. (Change can be exchanged at the front desk.)

*We also offer our regular laundry service. If you place your order by 10:30 AM, it will be ready by 7:00 PM the same day.

(We are closed on Sundays, Mondays, public holidays, and during the New Year's holiday period.)

Foreign currency exchange machine

A currency exchange machine is located on the first floor of the building. It supports 15 languages and can exchange 14 foreign currency banknotes into Japanese yen.

Location: 1st floor lobby

Usable times: 24 hours

Exchangeable currencies: US Dollar (USD), Euro (EUR), Chinese Yuan (CNY), British Pound (GBP), Canadian Dollar (CAD), Singapore Dollar (SGD), Australian Dollar (AUD), New Taiwan Dollar (TWD), Hong Kong Dollar (HKD), South Korean Won (KRW), Thai Baht (THB), Malaysian Ringgit (MYR), Philippine Peso (PHP), Indonesian Rupiah (IDR)

*Japanese yen cannot be exchanged for foreign currencies.

Smoking area

Location: 1F

Usable times: 24 hours

Guest rooms air conditioning

Because our hotel's air conditioning (heating and cooling) is centrally controlled, we are unable to adjust the temperature in individual rooms.

During periods of significant temperature fluctuations, such as the change of seasons, we adjust the settings according to the outside temperature.

Blankets, electric heaters, and fans are available for rent; please inquire at the front desk.

Please note that quantities are limited.

Regarding Guest rooms cleaning during your stay

Guest rooms cleaning will be carried out during the following times.

Cleaning hours: 10:00-15:00

[For guests staying with the ECO Plan]

<Regarding cleaning (for 2-night and 3-night stays)>

We do not provide cleaning of Guest rooms or bathrooms, bed making, trash collection, or ashtray replacement.

• If you would like to have your towels (face towels, bath towels, bath mats) replaced, please ask at the front desk (free of charge).

• Cleaning, sheet changes, and amenity replacements are available at an additional charge. (Additional charges apply)

<Regarding cleaning (for stays of 4 nights or more)>

- For the second and third nights, we will not be cleaning Guest rooms or bathroom, making the bed, collecting trash, or changing the ashtray.

- We will perform our regular cleaning service on the 4th night, 8th night, and so on (every 3 nights).

• If you require towel replacements (face towels, bath towels, bath mats) for stays other than those specified above, please inquire at the front desk (free of charge).

• For stays exceeding the above-mentioned number of nights, cleaning, sheet changes, and amenity replacements are available at an additional charge. (Additional charges apply)

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