Breakfast Information

We offer a breakfast buffet that reflects the local ingredients of Iwate, changing with the seasons.

Location: 14th floor Sky Banquet "Aurora"
Business hours: 6:30-9:30 (last entry 9:00)
Price: Adults ¥2,310, Elementary school students (ages 7-12) ¥1,150

[Requests when using the service]

• Depending on the crowd situation, the store may open at 6:00. In that case, you will be informed at the time of check-in.
• We also accept same-day reservations. Please feel free to ask our front desk staff.

Guest rooms air conditioning

Our hotel has a ventilation system for the entire building.
Regarding air conditioning, it is possible to turn it on/off and adjust the temperature for each room.

• Air circulators and blankets are available for rental at the front desk, so please ask at the front desk.
• Please note that numbers are limited.
• If you have any questions, please ask the front desk.

Card Keys

The door is an auto-lock, so please take your card key with you when you go out.

• If you lose your card key, we will charge you 1,000 yen per key.

Laundary

[Location] 8th, 10th, and 11th floors
【Fee】
Washing + Drying (Standard: up to 3kg): ¥600 / Approx. 120 minutes
Washing + Drying (small load: up to 1kg): ¥500 / approx. 80 minutes
Washing only (up to 6kg): ¥400 / approx. 35 minutes
Additional drying (up to 3 kg): ¥100 per 30 minutes

• Detergent is automatically added, so there is no need to bring it with you.
• You can pay with 100 yen coins and QR code payments such as PayPay and d-payment. If you need to exchange money, please do so at the front desk.
• Please note that if the rental time has significantly passed, staff may collect the washed and dried clothes and store them at the front desk.

Dry cleaning service available (fees apply)

Dry cleaning bags and forms are provided in your room. Please bring them to the front desk.
Orders received by 10:00 AM will be completed by 7:00 PM on the same day.

• Orders received on Sundays will be processed the next day.
• We cannot accept requests for underwear, socks, wet clothing, or high-end brand items.

Relaxation

Please call the front desk at extension 80.

• Please check the information in Guest rooms for more details and menu information.

Guest rooms and telephone information

[To the front desk]
Please call extension 80.
[From Guest rooms to Guest rooms]
First, press 5 and then the room number.
[External lines (charged)]
First press 0 to hear the dial tone, then press the phone number.
*Please pay at the front desk when you check out.

[Wake-up call]
First press 61, then press the desired four-digit time (24-hour format).
(Example) To set the time to 7:30 AM: 61 ⇒ 0730, To set the time to 4:45 PM: 61 ⇒ 1645
・In case of cancellation: No. 62

Guest rooms cleaning for consecutive nights

• If cleaning is not required, please attach the "Please Don't Disturb" sign on the inside of the door with the sign facing up to the outside of the door.
• If you would like your room cleaned, please attach the "Please Make Up Room" tag, which is attached to the inside of the door, facing up to the outside of the door.
• We will still clean even if there is no cleaning tag attached.
• Cleaning hours are from 9:00 to 13:00. Please note that after 13:00, only amenities will be replaced.
• Please be out when Guest rooms is being cleaned. Please note that we cannot clean your room while you are present.
• If you leave your luggage on the bed when you go out, we may not be able to make the bed.
• Please use the safe provided in Guest rooms for cash and valuables.
• Regarding garbage collection during your stay, we will only collect what is in the trash cans to prevent it from being mixed with your important personal belongings.

[For guests staying with the ECO Plan]

• This plan does not include cleaning, so we will not enter your room.
• Towels can be exchanged at the front desk. We apologize for the inconvenience, but please bring your used towels to the front desk.
• For stays of 4 nights or more, regular cleaning will be provided every 3 nights.
• If you would like additional cleaning, please inform the front desk staff by 1:00 PM. There will be a charge of ¥1,000 per cleaning.

Other

The front desk, foreign currency exchange machine, amenity bar, smoking space, and shared toilets are located on the first floor.