Introducing the new loyalty program, GoTo Pass!

Information

Check-out

11:00
Check-out extension: ¥2,000 per hour (up to 13:00)*If a check-out time is set for each Staying plan, that time will take priority.
*Please note that extension may not be possible depending on room availability.
*If you wish to extend your stay, please inform the front desk in advance. Please pay the extension fee when you check out.

Breakfast time

6:30 a.m. – 10:00 a.m. (last entry: 9:30 a.m.)

Amenity Information

Toothbrush sets, hairbrushes, and razors are provided in Guest rooms.

・Please take the necessary amount of the following amenities from the amenity rack next to the front counter.
Drip coffee, tea bags, tea bags, candy, cleanser, face wash, lotion, face cream, cotton pads, cotton swabs, mouthwash, bath salts, body sponge, hair tie, shower cap

Vending Machine

5th to 12th floors
*Only soft drinks are available on the 5th and 6th floors, while only alcoholic drinks are available on the 7th and 11th floors.

Ice Machine

5th, 7th, and 11th floors

VOD vending machine

5th to 12th floors (in front of the elevators on each floor)

Microwave

5th floor

Laundry Corner

5th floor

Wi-Fi

SSID:MHM-Wifi
PASS:0334343939

Breakfast Information

Business hours: 6:30-10:00 (last entry 9:30)
Location: 4th floor Restaurant Saiba
Fee:
[On the day] Adults ¥2,200, Children (elementary school students) ¥1,000, Preschoolers free

Guests staying at the hotel can use the service at the following rates if purchased by the day before.
[The day before] Adults ¥2,000, Children (elementary school students) ¥900, Preschoolers free

[Requests when using the service]

  • Non-staying guests can also use the facility.
  • Please refrain from coming to the store in room wear or Guest rooms slippers.

Guest rooms air conditioning

Our hotel has a central air conditioning system for the entire building.
Depending on the season, the unit can be set to cool, ventilate, or heat.
Please note that although it is possible to turn the air conditioning on/off and adjust the airflow volume for each room, it is not possible to adjust the temperature.

* Depending on the room temperature, we may have air circulators, tower fans, and blankets available for rental, so please ask at the front desk.
*Please note that there is a limit to the number of items available for rental.

Card Keys

The door is an auto-lock, so please take your card key with you when you go out.

*If you lose your card key, we will charge you 1,000 yen per card.

Laundry Corner

[Location] 5th floor
[Price] Washing: ¥400 (approx. 60 minutes), Drying: ¥200 (approx. 30 minutes)

* Detergent is automatically added, so there is no need to bring it with you.
*Only ¥100 coins are accepted. If you need to exchange money, please do so at the front desk.
*Please note that if the rental time has significantly passed, staff may collect the clothes that are being washed or dried and store them at the front desk.

Dry cleaning service available (fees apply)

Dry cleaning bags and forms are provided in your room. Please bring them to the front desk.
Orders received by 9:30 will be completed by 7:00pm on the same day.

*Cleaning services are closed on Thursdays and Sundays, and will be handled the following day.

Guest rooms and telephone information

[To the front desk] Please call extension 8.
[From Guest rooms to Guest rooms]
For three-digit room numbers, please press 1 and then the room number. For four-digit room numbers, please lift the receiver and then press the room number.
[External lines (charged)]
First press 0 to hear the dial tone, then press the phone number.
*Please pay any external telephone charges at the front desk when you check out.

Guest rooms cleaning for consecutive nights

  • If cleaning is not required, please attach the "Please Don't Disturb" sign on the inside of the door with the sign facing up to the outside of the door.
  • If you would like your room cleaned, please attach the "Please Make Up Room" tag, which is attached to the inside of the door, facing up to the outside of the door.
  • We will still clean even if there is no cleaning tag attached.
  • Cleaning hours are from 10:00 to 14:00. Please note that after 14:00, only amenities will be replaced.
  • If you leave your luggage on the bed when you go out, we may not be able to make the bed.
  • Please use the safe provided in Guest rooms for cash and valuables.
  • Regarding garbage collection during your stay, we will only collect what is in the trash cans to prevent it from being mixed with your important personal belongings.

[For guests staying with the ECO Plan]

  • This plan does not include cleaning, so we will not enter your room.
  • Towels will be left in front of your door after the check-in date. Please take any unused towels and trash outside your door in the morning.
  • For stays of 4 nights or more, regular cleaning will be provided once every 3 nights.
  • If you would like additional cleaning, please inform the front desk staff by 1:00 PM. There will be a charge of ¥1,000 per cleaning.

For details Facilities and services,Please refer to the information provided in Guest rooms.

Let us know what you thinkThank you for staying at ART HOTEL Niigata Station today.
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