Breakfast Information

• Location: 1F Restaurant Lorelei
• Business hours: 7:00 AM - 10:00 AM (Last order 9:30 AM)
• Admission fees: Adults ¥2,420, Elementary school students (7-12 years old) ¥1,210, Preschool children (4-6 years old) ¥700
*If you wish to purchase breakfast separately, please inform the front desk.

[Requests for use]
Please note that depending on the time of day and how busy we are, you may have to wait.

大浴場について

Annex 2nd floor, Nanpu no Yu Natural Hot springs
●Operating hours: 6:00-24:00
Please change into the slippers provided in your room before you arrive.
Please bring the towels provided in your room. (Towels are not available in the public bath.)
Please take used towels back to your room.

Guest rooms air conditioning

Our hotel uses a centralized air conditioning system for the entire building.
You can turn the air conditioning on/off and adjust the temperature in each room, but you cannot switch between heating and cooling.
We are fully aware that each customer's experience is different, and we deeply regret any inconvenience this may cause. We sincerely ask for your understanding.

Card Keys

The door has an automatic lock, so please take your card key with you when you go out.
*A fee of ¥1,100 will be charged for each lost card key.

Laundry room

[Location] Annex 2F
[Prices] Washing: ¥300/wash, Dryer: ¥100/approx. 20 minutes

*Drying time varies depending on the amount of laundry.
*Detergent is dispensed automatically.
*Only 100 yen coins are accepted. Please inquire at the front desk if you need change.
*If the rental period has been significantly exceeded, our staff may collect the clothes that are being washed and dried and hold them for you at the front desk.

About Housekeeping at Guest rooms for Multiple-Night Stays

• Guest rooms cleaning will be carried out during the following times.
  Cleaning time: 10:00 - 13:00
  • If cleaning is not required, please attach the "Please Don't Disturb" sign, which is attached to the inside of the door, facing up to the outside of the door.
  • If you would like your room cleaned, please attach the "Please Make Up Room" tag, which is attached to the inside of the door, with the tag facing up to the outside of the door.
  
  *Unless instructed by a cleaning sign, we will not enter your room or clean it. Thank you for your understanding. If a new towel set is not available, we will provide one from the front desk.
  *Please leave Guest rooms while it is being cleaned. We are unable to clean your room while you are inside.
  *If you leave your belongings on the bed before going out, we may not be able to make the bed.
  *Please use the safe in Guest rooms for cash and valuables.
  *Regarding trash collection during your stay, to prevent it from getting mixed up with your valuable personal belongings, we will only collect items that are inside the trash cans.

[For guests staying with the ECO Plan]

• This plan does not include cleaning, so we will not enter your room.
• Garbage will be collected between 10:00 and 12:00, so please place the trash cans in the hallway.
• We will provide one free cleaning service every four days.
  If you wish to do so, please attach the "Please Makeup Room" sign to the outside of the door with the front side facing up.
• If you would like additional cleaning, please inform the front desk staff during cleaning hours. A fee of 500 yen will be charged per cleaning. (Please pay in advance.)

Notice

Complimentary bottled water is provided in Guest rooms and refrigerators.
For inquiries, please contact the front desk at extension 9.