Regarding the use of the main entrance at night (after 24:00)

For security reasons, the main entrance will be locked after 24:00.
Touch your key card to the black sensor on the left side of the entrance, and the door will open automatically.
When you go out, please keep your key card with you and do not leave it at the front desk.
If you do not have a key card, please use the intercom on the side of the sensor to call a staff member.

Free amenities and rental equipment

The following amenities are available in the amenity corner (shelves) on the first floor.
• Shaver, hairbrush, body towel, facial care products, laundry bag

[About nightwear]
We provide one-size-fits-all nightwear in your room.
Customers who require a larger size (L or LL) should inform the front desk.

[For guests staying in Guest rooms with a kitchenette]
The following equipment is available for free loan.
• A complete set of kitchen utensils (small IH-compatible frying pan, pot, lid, ladle, spatula, tableware, rice cooker, etc.)
*Quantities are limited. Please inquire at the front desk if you wish to purchase one.

Breakfast Information

Opening hours: 7:00 AM - 10:00 AM (Last entry 9:30 AM)
Location: 1st floor Dining RED PEPPER
Price: Adults ¥1,500

*We also accept reservations on the day of your visit, so please purchase your breakfast ticket at the front desk.
*This will be served as a mini buffet-style meal featuring international cuisine.
*Please note that the hotel may be crowded with overnight guests on certain days.

Guest rooms air conditioning

Our hotel uses a centralized air conditioning system for the entire building.
While you can turn the air conditioning on/off and adjust the temperature in each Guest rooms, please note that due to system limitations, we cannot switch between cooling and heating. Thank you for your understanding.

Depending on the season, the system will be set to either air conditioning or heating, and the following periods are the default settings.
April to October: Air conditioning / November to March: Heating

Please note that depending on the temperature and weather conditions, we may switch between air conditioning and heating on a daily basis. We appreciate your understanding.

Guest rooms and telephone information

[To the front desk]
Please call extension 88.

[From Guest rooms to Guest rooms]
Please enter your 3-digit room number.

[Wake-up call]
First, press 55, then enter your desired time (in 24-hour format) in four digits.
(Example) 7:30 AM ⇒ 55 0730 / 4:45 PM ⇒ 55 1645
- If you make a change: Repeat the above steps at the time of the change.
・For confirmation: No. 66
・For cancellation: No. 77

[External Line (Charged)]
First, press 0 to hear the dial tone, then enter the phone number.
*Please pay for external phone calls at the front desk upon check-out.

Regarding Guest rooms cleaning during consecutive stays (cleaning time: 10:00 AM - 2:00 PM)

[No cleaning required]

• Please attach the "Do Not Disturb" magnetic sign, which is posted on the inside of the door, to the outside of the door. We will refrain from cleaning Guest rooms or calling you to confirm your reservation.
  *If you need a new towel, please ask at the front desk.

If you request cleaning

• Please attach the "Make Up Room" magnetic sign, which is posted on the inside of the door, to the outside of the door. We will come to clean during the above time slot.
• Also, we will clean even if there is no cleaning sign posted. If you have a preferred time, please let us know by midnight the day before.
• If we do not receive a response, we will call you on the day to confirm the cleaning. If you are unable to answer the phone, we will knock, and if you are not home at that time, we will proceed with the cleaning.

[Important Notes]

• If you leave your belongings on the bed before going out, we may not be able to make the bed for you.
• Please use the Guest rooms safe for cash and valuables.
• Regarding garbage collection during your stay, we will only collect what is in the trash cans to prevent it from being mixed with your important personal belongings.
• We will refrain from collecting any partially eaten food or cups containing partially consumed drinks that are on the table.

[For guests staying with the ECO Plan]

• This plan does not include cleaning, so we will not enter your room.
• Garbage collection (10:00 AM - 2:00 PM)
  Please place the trash can in the hallway. We will collect it within the above time frame.
• If you would like to have your towels replaced (face towels, bath towels, bath mats), please do so at the front desk.
• For stays of 4 nights or more, we will perform our regular cleaning every 4 days. We will ask for your preferred cleaning dates at check-in.
  *If a "Do Not Disturb" sign is posted on the day you request cleaning, we will refrain from cleaning.
• Additional Guest rooms cleaning (additional charge applies)
  If you require additional cleaning, it will cost 500 yen per cleaning (advance payment required). Please inform the front desk during the cleaning time.

Laundry corner on the 1st floor (charges apply)

• Laundry: ¥400 per load (detergent automatically dispensed)
・Drying: 30 minutes ¥100

[Payment Methods]
• Cash: Only 100 yen coins are accepted. Change can be obtained at the front desk.
• Cashless payment: Payment is possible using a dedicated app. Please download the app using the QR code displayed inside the room.

[Important Notes]
If your clothing is not picked up for an extended period after your rental is finished, our staff may collect it for the next customer and store it at the front desk. Thank you for your understanding.

Regarding lost and found items

Please double-check your belongings before you leave to make sure you haven't left anything behind.
In the unlikely event that you leave something behind, our hotel will handle it as follows:
• Valuables (cash, precious metals, identification, etc.): Report them to the police station within 2-3 days of discovery.
• General items: We will store them at the front desk for one week. Items left after this period will be disposed of.
Food and beverages: For hygiene reasons, they will be disposed of immediately regardless of their expiration date.

*Please understand and cooperate with us as storage space is limited.

Safety Guide (Please read carefully)

1. Prior preparation (confirming evacuation routes)
• Evacuation Route: Please be sure to check the location of the emergency staircase and escape ladder on the evacuation route map inside the door.
• Fire extinguishing equipment: Please check the location of fire extinguishers and sprinklers in the hallway.
・For those requiring assistance: If you have concerns about evacuation, please inform the front desk in advance.
Smoking: Please smoke only in designated smoking areas. Leaving cigarette butts in Guest rooms is strictly prohibited.

2. When a fire is discovered
• Reporting: Please inform the front desk immediately.
• Notification: Make loud noises or shouts to alert those nearby of the fire.
・Unusual occurrences: Please contact us immediately if you notice anything suspicious, such as smoke or unusual odors.

3. Evacuation Rules (When the alarm bell sounds)
• Elevator use prohibited: Please use the stairs to prevent being trapped.
Smoke precautions: Cover your mouth and nose with a wet towel and evacuate along a wall in a low position.
• Fire prevention: When leaving a room, be sure to close the door to prevent the spread of fire and smoke.

4. When you can't leave your room
• Contact: Please call the front desk. If you cannot get through, please let people outside know by hanging a sheet out the window or something similar.
・Blocking: Block any gaps in the door with a wet towel or similar item to prevent smoke from entering and wait for rescue.

5. When an earthquake occurs
• Personal safety: Take cover under a desk or similar object and protect your head.
・Stay away: Stay away from windows and furniture that could tip over.