Loyalty Program GoTo Pass

Information

Check-out

11:00
Check-out extension: ¥2,000 per hour (up to 13:00)*If a check-out time is set for each Staying plan, that will take priority.

Free amenities

Shavers, hairbrushes, body towels, cotton swabs, shower caps, cotton pads, and facial care products are available at the counter in the lobby on the second floor and in the amenity box next to the elevator.

Vending machines and ice makers

2nd floor, 9th floor*We do not sell alcohol.

Microwave

9th floor

Wi-Fi

SSID:MHM-Wifi
PASS:0334343939

カードキー

For security reasons, a card key is required to operate the elevator and enter your room.

Breakfast Information

Location: 1st floor, Kyoto-style Japanese dining restaurant Chacha
Opening hours: 7:00 AM - 10:00 AM (Last order 9:30 AM)
Admission fees: Adults ¥1,800, Elementary school students (7-12 years old) ¥900, Preschool children free
  • If you would like to purchase additional breakfast, please inquire at the front desk.
  • If you purchase on the day, an additional 100 yen will be added to the regular price.

[Requests when using the service]

  • Please present your breakfast voucher (dated to the day of your visit) to Restaurant staff upon entry.
  • Please refrain from wearing the hotel's Restaurant.
  • Please obtain a reservation number from your room or at the front desk.

About Housekeeping at Guest rooms for Multiple-Night Stays

  • If cleaning is not required, please attach the "Please Don't Disturb" sign on the inside of the door with the sign facing up to the outside of the door.
    *If you would like your towels changed, please inform the front desk by 1:00 PM on the day of your stay.
    For orders placed after 1 PM, please come to the front desk to receive your order directly.
  • If you would like your room cleaned, please attach the "Please Make Up Room" tag, which is attached to the inside of the door, facing up to the outside of the door.
  • Even if there is no cleaning sign posted, we will knock and enter the premises if no one is home.
  • Cleaning service requests are accepted until 13:00. Please note that cleaning services cannot be provided after 13:00.
  • Please be out when Guest rooms is being cleaned. Please note that we cannot clean your room while you are present.
  • If you leave your luggage on the bed when you go out, we may not be able to make the bed.
  • Please use the safe provided in Guest rooms for cash and valuables.
  • Regarding garbage collection during your stay, we will only collect what is in the trash cans to prevent it from being mixed with your important personal belongings.
  • The water (or hot water) in the electric kettle will be left as is. Any leftover drinks in the teacups and glasses will be discarded and then washed.

[For guests staying with the ECO Plan]

  • This plan does not include cleaning, so we will not enter your room.
    *If you would like your towels changed, please inform the front desk by 1:00 PM on the day of your stay.
    For orders placed after 1 PM, please come to the front desk to receive your order directly.
  • For stays of 4 nights or more, regular cleaning will be provided once every 4 nights.
  • If you require additional cleaning, please inform the front desk staff by the day before. A fee of ¥1,500 will be charged per cleaning.
  • Please place used towels and other trash in front of your room by 1:00 PM.

Information on luggage storage and delivery services at checkout.

[Regarding luggage storage after check-out]

We will store your luggage free of charge only on the day of check-out.
Please register using the QR code below.
Please show the QR code displayed after registration to our staff when dropping off and picking up your luggage.
QR code for registering luggage storage after checkout

[Information about our delivery service (Yamato Transport)]

You can create a shipping label from your smartphone by scanning the QR code below.
After creating your card, please display the QR code and inform a front desk staff member.
QR code for creating Yamato Transport shipping labels
For detailed information about Facilities and services, please refer to the information sheet in your room or scan this QR code.
(There is a similar QR code inside the room.)
QR code for information on Facilities
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