Description based on the Specified Commercial Transactions Act

Service Provider	Iconia Hospitality K.K.
Representative	President and CEO: Ryoichi Shirota
Location	41F Roppongi Hills Mori Tower, 10-1 Roppongi 6-chome, Minato-ku, Tokyo 106-6141
Telephone number	03-3434-3939
Telephone reception hours	9:00-18:00 (Excluding Saturdays, Sundays and public holidays)
Website URL	https://iconia.co.jp/
Email address	support@iconia.co.jp
Sales price	The price will be as stated on the introduction page of each Staying plan.
Service launch date	The date you book will be the date the service is provided.
Payment method and timing	If you are paying at the hotel, please pay when you check in or check out. If you wish to pay in advance, please pay by credit card or other means when making your reservation. If the conditions differ from those stated above, they will be stated on the plan details page.
Required fees other than the sales price	Consumption tax, hot springs tax, accommodation tax (some hotels are subject to this)
Refund	Due to the nature of accommodation and services, refunds are not possible after your stay. If the conditions differ from those above, they will be stated on the details page of each Staying plan.
Changes, Cancellations and Penalties	Please see the following page for details. Frequently Asked Questions > How much is the cancellation fee?